Pest Control Technician

Remedy Pest Control
Remedy Pest Control provides a variety of cutting edge and botanical pest control services for residential, commercial and industrial properties. Based in North Carolina and headquartered in Charlotte, Remedy is a rapidly growing company that is private equity backed and has received recognition from countless residential and commercial consumers for its commitment to excellence. We are looking for hard-working, dedicated, and loyal employees to join us on our quest to improve the customer experience, build a culture of meaningful work, and solve hard problems using technology, industry best practices, and thought leadership.

The Remedy Pest Control Technician is hard-working, dependable, curious, and friendly. As the primary face of the organization, we count on our technicians to deliver exceptional service, maintain a positive attitude, and meet daily service delivery objectives safely and efficiently.

General Duties:

• Treat homes and businesses for the prevention and/or control of general pests, according to industry best practices and federal, state, and local guidelines
• Create a positive company image with each customer interaction, while creating a lifelong client relationshipLook for ways to add value to existing customers through discussing additional services that meet their needs
• Complete all required service-related documentation and utilize handheld devices to enhance service quality
• Follow daily route schedule to ensure a safe and timely arrival at all customer locations
• Respond to all customer requests in a professional manner
• Investigate attics, crawl spaces, and other areas to access any active problems, while properly identifying pests and conducive conditions
• Resolve service problems and customer complaints in a timely manner
• Ensure equipment is properly maintained and safety requirements are met
• Follow the safety data sheet instructions for dilution, methods for application, and use of personal protective equipment (PPE)
• Adhere to state requirements, code of conduct and company ethics

Job Qualifications:

• 3-5 years of professional experience
• High School degree or equivalent. Registered Technician (RT) certification/Certified Applicator (CA) preferred
• Valid drivers license with reliable transportation
• Flexible schedule; comfortable working weekends and after-hours as needed
• Successful completion of a background check and drug screening

Required Skills:

• Basic computer knowledge
• Strong verbal communication skills and ability to build rapport/credibility with customers
• Possess a "can do" attitude with a strong work ethic