Team Member

Note: $12-14/hr + Tips (historically several dollars per hour)

Firehouse Subs is not an ordinary sub shop. We are a fast-casual restaurant chain founded by real firefighters with a passion for serving hearty, flavorful food with genuine hospitality.

We are hiring Part-time and Full-time Team Members for both day and night shifts as we expand into Wisconsin. As a Team Member, you will be a Firehouse Subs brand ambassador and help deliver friendly, reliable food service in a fast-paced restaurant environment.

Your main responsibilities are:

- Maintain proper appearance
- Be friendly, smile, and approach each shift with a positive attitude
- Greet all guests with our “Welcome to Firehouse!” greeting, assist with their needs, and exceed expectations
- Provide great customer service by learning our menu and helping guests choose the right sub, sides, and drinks
- Support daily food preparation as directed by management (prep, portioning, stocking, and basic assembly)
- Help keep the restaurant clean and organized using daily, weekly, and monthly cleaning checklists (includes dishwashing and station resets)
- Communicate with teammates in a professional, fun, and positive way
- Jump in where needed across the team, whether that is front counter, dining room, or back-of-house support

Experience that translates well (not required):

- Restaurant, fast food, or food service experience
- Server, barista, cook, line cook, or dishwasher experience
- Dietary aide or kitchen support experience

Benefits that Firehouse Subs Crew Members enjoy:

- No grease, grills, or headsets
- Easy hours: no early mornings or late nights
- Industry competitive wages
- Rewarding and fast-paced team environment
- Reliable schedules
- Training and development
- Excellent long-term growth opportunity

REQUIREMENTS

- Top-notch customer service skills
- Friendly, outgoing personality
- Honest and motivated to get the job done well
- Previous restaurant or hospitality experience not required

About Firehouse Subs:

Firehouse Subs is a fast-casual restaurant chain that specializes in hot subs, made right. We serve large portions of premium meats and cheeses, steamed hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter theme that celebrates local firefighting history, as well as the founding family's 200 years of firefighting service.

Job Types: Full-time, Part-time

Shift availability:

- Night Shift (Preferred)
- Day Shift (Preferred)

Ability to Commute:

- Menomonee Falls, WI 53051 (Required)

Ability to Relocate:

- Menomonee Falls, WI 53051: Relocate before starting work (Required)

Work Location: In person