LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.RESPONSIBILITIES\n

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• Provide excellent customer service while delivering orders to the customer
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• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers
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• Ensure a high degree of professionalism and personal presentation when interacting with customers
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• Drive a company vehicle safely and in accordance to Kroger's driving standards
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• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
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• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
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• Control and maintain an accurate record of customer deliveries
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• Assist fellow drivers that may encounter difficulties while out delivering
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• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
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• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
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• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
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• Operate company provided technology devices for mapping and customer interaction
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• Must be able to perform the essential job functions of this position with or without reasonable accommodation
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QUALIFICATIONS\n\n\n