ENT Medical Assistant 2 (MA) Otolaryngology Clinic

Medical Assistants provide non-licensed medical support to medical care providers in an outpatient setting. Incumbents room patents; set up equipment and instruments; independently perform, and/or assist providers with performing, exams and procedures, including administering injections; with proper provider authorization, provide instructions, training and advice to patients; call in prescriptions; clean and calibrate equipment; clean and stock exam rooms; and provide proper documentation in patient chart. Incumbents may also provide front office services on a routine or back-up basis.
Positions at this level provide the full range of duties described above. Incumbents may also have the following duties:
1. Provide one or more front office services on a regular basis and routine and/or
2. Serve as lead to a group of medical assistants
Must travel to clinic locations as needed.

Apply By Date

May 1, 2026, by 11:59 p.m.

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• American Heart Association (AHA) or American Red Cross Basic Life Support (BLS), or UC Davis Health CPR
• Must have Certificate of Completion from a Medical Assistant training program.
• Minimum of two (2) years Medical Assistant experience.
• Ability to pass the safe to practice pharmacology exam.
• Ability to utilize relevant medical terminology.
• Ability to effectively communicate and provide excellent customer service to the target audience.
• Ability to demonstrate commitment to excellence in patient care as prescribed by relationship-based care practices.
• Ability to demonstrate accountability and professionalism.
• Ability to support performance improvement and evidence-based practice within the scope of practice.
• Basic understanding of technology as it pertains to federal regulations to patient privacy.
• Ability to support unit leadership with additional task as assigned.
• Ability to stay organized and complete job duties.
• Ability to anticipate unit needs and independently follow through to ensure they are thoroughly met.
• Ability to interact and maintain communications with multidisciplinary teams.

Preferred Qualifications

• Experience using electronic medical records system.
• Knowledge of medical terminology.
• Knowledge and experience in processing/disinfection/sterilization of instruments

Key Responsibilities

• 70% - Patient Care
• 10% - Documentation and Record Keeping
• 5% - Coordinating Medical Care
• 5% - Computer System Operations
• 5% - Department/Clinic Coordination
• 5% - Specialized Clinic/Department Support

Department Overview

The Department of Otolaryngology - Head and Neck Surgery at the UC Davis Medical Center provides comprehensive clinical services to patients throughout Northern California, from the Oregon and Nevada borders to Fresno and the Bay Area.

Our team of skilled physicians, residents and staff deliver outstanding patient care in our otolaryngology (ear, nose and throat) clinic, which has more than 20,000 visits per year. With more than a dozen specialty areas providing the highest quality care for the full range of conditions and complex diseases in the head and neck region, our department offers specialized expertise and the latest in medical technologies and treatment approaches to achieve excellent outcomes.

POSITION INFORMATION

• Salary or Pay Range: $29.56 - $36.69
• Salary Frequency: Hourly
• Salary Grade: 183
• UC Job Title: MED AST 2
• UC Job Code: 008994
• Number of Positions: 2
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): M-F, 8:30 AM - 5:30 PM
• Location: Glassrock Building (HSP042) - Sacramento, CA
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy or and our .

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found

Physical Demands

• Standing - Continuous 6 to 8+ Hours
• Walking - Continuous 6 to 8+ Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Continuous 6 to 8+ Hours
• Pushing/Pulling 0-25 Lbs - Frequent 3 to 6 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Continuous 6 to 8+ Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Continuous 6 to 8+ Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours
• Loud noise levels - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Continuous 6 to 8+ Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• Ability to lift, move, and/or position patients as necessary to room them and prepare them for exams and procedures.
• May be required to have the ability to retrieve and file bulky medical record charts (up to 3" thick) stored in filing cabinets and on shelves that may be above shoulder level and below waist level, and to efficiently transport multiple charts weighing 5 to 25 pounds throughout the medical office.
• Must be willing to work variable days (including weekends), hours and locations as required to meet business needs of the practice.
• References reflect an overall meet or exceeds.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This is a position with direct access to or responsibility for controlled substances, high risk hazardous chemicals, biological or radioactive/nuclear materials
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requir