Optical Technician

Job Overview

We are seeking a dedicated and detail-oriented person to join our team. The ideal candidate will possess strong

organizational skills and excellent phone etiquette, ensuring smooth operations

and exceptional patient care. This role is pivotal in managing administrative tasks

while supporting the clinical staff, making it essential for maintaining an efficient

workflow. We are looking for someone with a very flexible schedule.

Room to grow and earn pay raises in future.

Primary Responsibilities

- Greet and establish a relationship with patients

- Conduct pre-exam tests including visual field tests, auto-refractions, IOPs, and

retinal photographs, and OCT imaging. You will be trained on how to use the equipment.

- Training first-time contact lens wearers with insertion, removal, and proper

maintenance of contact lenses.

- Answer incoming calls with professionalism, providing information and

assistance to patients.

- Schedule and confirm appointments for patients, ensuring optimal use of the

office calendar.

- Conduct insurance verification to confirm coverage and benefits prior to

appointments and ensure proper informed consent is obtained. Insurance verification.

- Maintain accurate patient records using electronic health record systems.

regulations.

- Assist with general office duties, including managing correspondence and

maintaining office supplies.

- Collaborate with other medical offices to enhance patient experience and

operational efficiency.

Experience

- Previous experience in an optometry or medical or office setting is preferred but not necessary.

- Familiarity with electronic health record systems is a plus.

- Strong phone etiquette and customer service skills are essential for effective

communication with patients.

- Bilingual candidates are encouraged to apply, as this skill enhances patient

interaction.

Come help us save sight and meet wonderful people!

Language:

• Spanish and English (Preferred)

Work Location: In person