HVAC Service Technician
| Estimated Pay info | Based on similar jobs in your market$30 per hour |
|---|---|
| Hours | Full-time |
| Location | Rochester, Minnesota |
About this job
Job Description
About the Role:
As an HVAC Selling Technician at Blue Ox Heating & Air, you are more than a technician. You are a trusted home comfort advisor. You will diagnose, repair, and maintain residential HVAC systems while identifying opportunities to improve safety, efficiency, and comfort for our customers.
This role is ideal for a technician who enjoys both solving technical problems and educating homeowners on their options. You will be responsible for delivering exceptional service and generating revenue through honest recommendations, system upgrades, IAQ improvements, and replacement opportunities.
This is not a high pressure sales position. It is a consultative role built on integrity, transparency, and long term customer relationships.
Sign On Bonus
We are actively hiring and offering a $5,000 sign on bonus for qualified HVAC Service Technicians:
Key Responsibilities:
Expert Service and Diagnostics
Perform maintenance, service, and repair of residential heating and cooling systems with precision and professionalism
Diagnose system issues using advanced troubleshooting methods and recommend appropriate repair or replacement solutions
Consultative Selling
Educate homeowners on repair versus replacement options
Present good, better, best solutions for system upgrades, IAQ products, accessories, and system improvements
Identify aging equipment and create replacement leads when appropriate
Build value after discussing pricing and confidently present financing options
Proactive Maintenance
Conduct thorough inspections and preventative maintenance to ensure optimal system performance and catch potential problems early
Revenue and Performance
Meet or exceed average ticket and conversion benchmarks
Generate replacement opportunities through proper system evaluation
Recommend maintenance plans and memberships to improve customer retention
Customer Experience
Communicate clearly and confidently with homeowners
Build trust through transparency and professionalism
Deliver Legendary level service that results in five star reviews and repeat customers
Documentation and Process
Accurately document service notes, photos, recommendations, and estimates in ServiceTitan
Follow company pricing structure and task times
Ensure all paperwork, financing applications, and digital signatures are completed properly
Continuous Growth
Participate in sales training, ride along coaching, and technical education
Stay up to date on product knowledge, rebates, financing programs, and industry advancements
Qualifications:
High school diploma or equivalent
Proven experience as a Residential HVAC Service Technician or similar role
EPA certification required
Strong technical aptitude with experience diagnosing and repairing residential HVAC systems
Knowledge of HVAC codes, regulations, and safety standards
Excellent problem solving skills
Strong communication and customer service skills
Self motivated and able to work independently
Ability to lift 50 plus pounds and work in various environments
Valid driver’s license with a clean driving record
Ability to pass background check and drug screening
Why You’ll Want to Work Here:
At Legendary Home Services, we live our values every day. Our Legendary Promise says it best:
“Integrity, satisfaction, fairness, ethics… with everything we do, with everyone we meet.”
• Performance based pay structure
• Generous paid time off and holidays
• Medical, dental, and vision with employer paid options
• 401k with company match
• Ongoing training and career advancement
• Fully stocked service vehicles with top tier equipment
• Supportive, team oriented culture
Ready to Join the Legendary Team?
Apply today and take the first step toward a rewarding career where your skills are valued, your growth is supported, and your success is celebrated!
Legendary Home Services is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.
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