Customer Service I

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

Service customers at Point-of-Sale (POS) register or refund counter in an expeditious, accurate and professional manner.

Maintain company’s cash accountability standards per established polices and procedures.

Computes or recomputes bill, itemized lists, and tickets showing amount due.

Makes change, tenders checks and issues receipts or tickets to customers.

Reads and records totals shown on cash register tape and verifies against cash on hand.

Responsible for keeping POS area clean and fully stacked with supplies to service the customer.

Gives cash refunds or issues credit to customers for returned merchandise.

Operates cash register by scanning the product to record price, compile printed list, and display cost of customer purchase, tax, and rebates on monitor screen.

Demonstrate flexibility by assisting in stocking and other functions on the store sales floor.

Perform Operator duties when required.

Responsible to know and follow company standard operating policies when accepting checks, credit cards and charge accounts.

Salary Grade

Exemption Type