Beverage Porter - Full-time

Overview:

The Beverage Porter is responsible for the maintenance of beverage stations, bars, portable bars, and lounges in the gaming areas.

Responsibilities:

• Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards.
• Responsible for the cleanliness and sanitation of the beverage station areas.
• Removes trash, refills condiments, cleans service trays and other beverage equipment, and performs other related duties.
• Responsible for stocking and cleaning bars and portable bars including stocking beer, liquor, and ice.
• Responsible for retrieving, and restocking, glassware for bars.
• Responsible for cleaning and bussing lounge areas associated with bars including removing trash, wiping down tables and bar tops, and re-arranging furniture.
• Maintains beverage products and inventory levels at all beverage stations.
• Notifies Beverage Supervisor/Beverage Manager of any beverage equipment requiring repairs.
• Notifies Beverage Supervisor/Beverage Manager of any beverage related products that require replenishment such as ashtrays, cup holders, etc.
• Communicates other beverage service issues that arise to the Beverage Supervisor/Beverage Manager.
• Delivers excellent guest service based on service standards established by management when performing tasks in guest facing areas.
• Effectively communicates with management and other personnel as it relates to servicing guests’ needs.
• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or GED Certificate.
• Must be 21 years of age or older to sell or serve distilled spirits. Team Members under 21 but at least 18 years of age may sell beer and wine.
• Must register in the RBS Portal, take training from an authorized RBS Training Provider, and pass the ABC Alcohol Server Certification exam within 30 days of their confirmed training.
• Previous experience in guest services is preferred.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.

Location: 3400 Highway 246 Minimum Pay Rate: $18.50 per hour Maximum Pay Rate: $18.50 per hour