Nurse-Clinical Care Coordinator (CCC) - Full-time / Part-time

Job Title: Clinical Care Coordinator

Primary Location: Mary Free Bed at Covenant: 700 Cooper Ave, Saginaw, MI

Department Name: Covenant Nursing

Employment Type: Per Diem

Shift: Nights

Compensation: $32.05- starting and goes up based on experience

Competitive pay, generous PTO and Benefits, eligible for PSLF, merit increases, and so many more!

We have the great privilege of helping patients and families re-build their lives. It’s extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers.   

Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care 

Mission Statement  

Restoring hope and freedom through rehabilitation. 

Employment Value Proposition  

At Mary Free Bed, we take pride in our values-based culture: 

• Focus on Patient Care.  A selfless drive to serve and heal connects all MFB employees. 

• Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. 

• Family Culture.  We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. 

• Trust in Each Other.  Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. 

• A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride.   

Age Specific Responsibility  

Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department.  Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to age-specific needs and to provide the care needed as described in the department’s policies and procedures. 

Summary  

​​The Clinical Care Coordinator (CCC) for Mary Free Bed at Covenant is responsible for the overall operation of the rehabilitation hospital and Transitional Care Unit (TCU), and has 24 hour accountability for all patient care activities and staff who work under his / her direction.  The CCC is responsible to organize, direct, and ensure effective operations of the rehabilitation hospital and TCU for the assigned shift, taking into account the effect of decisions on the 24 hour operation of the units.   

​The CCC participates with managers in hiring, providing corrective action, and completing formal evaluations of employees.   Each CCC uses independent judgement in problem solving, takes necessary steps to resolve issues, organizes work flow, assigns employees and participates in budget planning and compliance.  This leader maintains clinical competency and participates in direct patient care on an episodic bases to assist with staffing in times of high census, as a consultant to staff, or in response to emergency situations.    

​The IP Rehab / TCU Clinical Care Coordinator is responsible to demonstrate excellent customer service, while upholding the Mary Free Bed Standards of Behavior, and supporting the mission, vision and values of both Mary Free Bed and Covenant HealthCare.​ 

Essential Job Responsibilities  

​​Quality Pillar of Excellence 

• ​Quality Nursing Care – The Clinical Care Coordinators’ primary focus will be the delivery of quality nursing care.  This includes working with all staff to assure that nursing care is delivered consistently according to established policies, procedures, and protocols including activities such as creating equitable staffing assignments, mentoring new staff, ensuring nursing presence at and preparedness for team conferences, communication to and follow up with physicians, safety monitors, and timely follow up on occurrence reports as well as customer service recovery as needed. 

• ​The Clinical Care Coordinator is responsible to review and provide input to the Nurse Manager for nursing policies and procedures; nursing standards of patient care, treatment, and services; and standards of nursing practice.  The Clinical Care Coordinator will be responsible for addressing non-compliance with policies, procedures, and validation of key nursing tactics.   

• ​Key Performance Indicators – The Clinical Care Coordinator is responsible to understand performance measures within the Rehabilitation Hospital, and to collaborate with staff to identify opportunities for improvement and potential action plans.  When process, policy, or procedure changes are developed by the Program Director or Nurse Manager, the Clinical Care Coordinator is responsible for directing staff to the information, assist with implementation of the changes, working with staff to complete competencies as needed, and providing feedback to the Nurse Manager.  Clinical Care Coordinator will participate in coaching under as requested by the Nurse Manager.  

• ​Quality Improvement – The Clinical Care Coordinator will participate in Mary Free Bed at Covenant’s quality improvement program.  The Clinical Care Coordinator will work with staff to provide excellent rehabilitation nursing care through innovative ideas that align with evidence-based policies and procedures.  

• ​Patient Safety – The Clinical Care Coordinator plays an important role in providing a safe environment for all patients and staff.  As a clinical resource for employees, the Clinical Care Coordinator will evaluate the risks for each patient and as a patient advocate, assure that appropriate steps are taken to protect the safety of each patient.  The Clinical Care Coordinator will also serve as the primary clinical support for MFB employees throughout the hospital and responds to all Medical Emergencies calls, per policy as well as all codes (Fire, Tornado, Violence, Abductions) within the campus.   

• ​Interdepartmental and Interdisciplinary Collaboration – The Clinical Care Coordinator is responsible to maintain effective interpersonal communication and working relationships with all leaders, staff, physicians, and other key stakeholders.  As assigned, the Clinical Care Coordinator will participate actively in interdisciplinary program meetings with the goal of evaluating and improving the care provided at Mary Free Bed at Covenant.  

• ​Accreditation and Regulatory Responsibilities –The Clinical Care Coordinator assists the Nurse Manager and the Program Director with implementing policies, procedures, and processes that align with regulatory, accreditation, and state hospital standards.   The Clinical Care Coordinator will serve as a resource for staff in these areas. 

​Service Pillar of Excellence 

• ​Customer Service – Each Clinical Care Coordinator is required to demonstrate excellent customer service standards and behaviors, while interacting with patients, family members, physicians, and colleagues.  The Mary Free Bed Standards of Behavior outlines expectations for performance in this area.  Each CCC must deal discreetly and sensitively with confidential information, and as needed, will perform customer service recovery with patients and families members<