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Provided by the employer
Verified Pay check_circle $38500 - $49500 per year
Hours Full-time
Location Greensboro, North Carolina

About this job

Job Description

Job Description
Description

Job Overview:   Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction. 

Location: Greensboro, NC
On site job

Salary Range:
$38.500- $49.500 yearly

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat
  • Resolve customer issues and escalate when necessary
  • Maintain customer records and update account information
  • Provide product and service information to customers
  • Assist with order processing and tracking

Skills, Knowledge and Expertise
  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
  • Strong communication and problem-solving skills
  • Proficiency in customer service software
  • Ability to work in a fast-paced environment

Benefits
  • Competitive salary range: $38.500- $49.500 yearly
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities

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Posting ID: 1253694910 Posted: 2026-09-08 Job Title: Customer Service Representative
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Customer Service Representative