IT Support Tech - Entry Level

Job Code: 2022-002

Location: Manassas Park, VA

This is a PART TIME job, starting pay of $12.00/hour. You must be a HUBZone resident to qualify. See HUBZone Map to check your address and verify it complies with the requirement.

*Part-Time (10 hours/week), Monday through Thursday, morning shift

(Bi-lingual, Fluent in Spanish and English a plus)

DUTIES AND RESPONSIBILITIES:

• The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including:
  
  • Basic computer use, including keyboard and mouse
  • Microsoft Windows basic use/navigation
  • Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use
  • Email setup and use (web-based or Outlook)
  • Basic internet search skills (job postings, family search, educational research)
  • Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Resume formatting

SKILLS AND EXPERIENCE:

• Candidate must reside in SBA HUBZone map area: HUBZone Map
• Candidate must possess verbal and written communication skills sufficient to complete online and on-the-job training.
• Ability to work independently on assigned training tasks.
• Excellent attention to detail and strong problem solving skills.
• Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading.
• Moderate knowledge of personal computers and peripherals such as scanners and printers.
• Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems
• Fluent Spanish speaker a plus

REQUIRED QUALIFICATIONS:

• MUST live in a current designated HUBZone. See HUBZone Map
• to check your address and verify it complies with the requirement.
• Must be capable of passing a simple background check
• High School Diploma, GED or evidence of current program of studies enrollment

SSI is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on disability, protected veteran status or any other characteristics protected by law.

SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services. SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents. SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board. We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.