Recovery Support Navigator

About Us

We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs.

The Recovery Support Navigator is responsible for Case Management, Network Support Facilitation, and Case Coordination within our community-based initiative.

Salary: $17.50/hour with productivity incentives.

Benefits

• 403B
• Dental insurance
• Disability insurance through Massachusetts PFML
• Employee discounts, cell phone, eyewear etc.
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Flexible Spending Account
• Opportunities to earn CEU's
• Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities

• Meet with client face to face
• Develop a set of goals and objectives identified by client
• Implement goals and objectives in comprehensive care plan/family support plan
• Deliver services to client in the community (home, treatment facility, diversionary unit)
• Obtain insurance authorizations and conducts concurrent reviews
• Assist client with transportation needs
• Arrange referrals for services when needed
• Coordinate care with inpatient staff, aftercare facilities and community partners
• Provide linguistically appropriate and culturally sensitive recovery support navigation
• Document all services in electronic health record
• Participate in program meetings and supervision sessions
• Share 24/7 on call
• Utilize Arise model with clients and their families when applicable

Education & Experience

• Bachelor's Degree in a related field preferred, but will consider lived experience
• Must have own transportation, valid license, and proof of insurance
• Strong evidence of effectiveness in engaging clients
• Solid Knowledge of SSTAR services as well as community resources