Administrative Liaison

The Housing Administrative Assistant is responsible for managing the clerical operations of the program. 

1)      Answering phone calls and directing them to the appropriate staff

2)      Greeting clients and visitors in a professional manner and providing basic program information as needed

3)      Document arrival and departure of all visiting professional

4)      Manage incoming mail and correspondence and distribute it to the appropriate recipient.

5)      Prepare reports and signage as directed by ED or other staff if needed.

6)      Scan and electronically file client records and applicable shelter documents

7)      Order both office and janitorial supplies and manage inventory.

8)      Manage electronic access control to all residents and authorized visiting professionals

9)      Keep accurate daily accounts of residents in the program's family log

10)  Oversee program amenities usage including laundry, kitchen, play space and common areas

11)  Document any curfew or shelter violations

12)  Write and submit incident reports for all suspicious behavior and injurious actions within the program

13)  Track and distribute meals in a timely manner.

14)   Submit reports to Hunger Prevention and specified

15)  Contact the Executive Director of Housing for all urgent issues and matters that are Housing related

16)  Execute, account for and record all residents' evacuation during fire alarm drill or emergency responses

17)  Work with program staff to file 51 A reports to the DCF when warranted.