Customer Service Representative
•Today
| Verified Pay check_circle | Provided by the employer$17.45 - $24 per hour |
|---|---|
| Hours | Full-time |
| Location | Las Vegas, NV Las Vegas, Nevada open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $2.9 per hour more than the average pay for similar jobs in your area.
$13.02
$17.83
$20.73
$24.06
About this job
Job Description
Job Description
Description
Job Title: Customer Service Representative
Location: Las Vegas, NV
Job Type: Full-Time
We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-tier service to our clients by addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, able to handle customer concerns with empathy, and thrives in a dynamic, fast-paced environment.
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Job Title: Customer Service Representative
Location: Las Vegas, NV
Job Type: Full-Time
We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-tier service to our clients by addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator, able to handle customer concerns with empathy, and thrives in a dynamic, fast-paced environment.
- Customer Support: Respond to customer inquiries via phone, email, and chat, providing accurate and efficient assistance.
- Issue Resolution: Identify customer needs and work to resolve issues swiftly, escalating to appropriate departments when necessary.
- Product Knowledge: Maintain a thorough understanding of our products and services to provide knowledgeable support.
- Record-Keeping: Document interactions and updates in the customer management system to ensure a seamless customer experience.
- Feedback Collection: Gather customer feedback and relay to management for potential improvements in products, policies, or processes.
- Upselling & Cross-Selling: Identify opportunities to inform customers about relevant products or services that may enhance their experience.
- High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus)
- Strong verbal and written communication skills
- Proficient in CRM systems and Microsoft Office Suite
- Excellent problem-solving abilities
- Ability to remain calm and patient under pressure
Key Responsibilities
- Customer Support: Respond to customer inquiries via phone, email, and chat, providing accurate and efficient assistance.
- Issue Resolution: Identify customer needs and work to resolve issues swiftly, escalating to appropriate departments when necessary.
- Product Knowledge: Maintain a thorough understanding of our products and services to provide knowledgeable support.
- Feedback Collection: Gather customer feedback and relay to management for potential improvements in products, policies, or processes.
- Upselling & Cross-Selling: Identify opportunities to inform customers about relevant products or services that may enhance their experience.
Skills, Knowledge and Expertise
- High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus)
- Strong verbal and written communication skills
- Proficient in CRM systems and Microsoft Office Suite
- Excellent problem-solving abilities
- Ability to remain calm and patient under pressure
Benefits
- Health, dental, and vision insurance.
- Paid vacation and sick leave.
- Opportunities for career advancement and personal development.
- Collaborative and friendly work environment.
Nearby locations
Nearby Job Titles
Fast Food Preparation Worker Jobs Retail Salesperson Jobs Truck Driver Jobs Physical Therapist Jobs Radiologic Technologist JobsNearby Locations
Las Vegas, NV Jobs Henderson, NV Jobs North Las Vegas, NV Jobs Nellis AFB, NV Jobs Nevada JobsNearby Companies
Free Cash by Almedia Jobs Care.com Jobs Smith Therapy Partners Jobs McDonald's Jobs Patriot Conceptions JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1253726558 Posted: 2026-09-19 Job Title: Customer Service Representative
Your Privacy Choices