Personal Lines CSR
•Today
| Verified Pay check_circle | Provided by the employer$20 to $25 per hour |
|---|---|
| Hours | Full-time |
| Location | Des Moines, Iowa |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $1.68 per hour more than the average pay for similar jobs in your area.
$13.6
$22.50
$30.88
About this job
Job Description
Job Description
Description
We are seeking a dedicated and experienced Personal Lines CSR to join our team in the Des Moines Metro area. We're a multi-line independent insurance agency with a strong focus on personalized service and deep community roots. We're looking for a detail-oriented professional to provide exceptional support to our personal lines clients.
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
This is a full-time, W2 position with a competitive hourly wage ranging from $20 to $25 per hour, commensurate with experience. We offer a supportive and flexible work environment and the opportunity to be part of a reputable, local agency.
We are seeking a dedicated and experienced Personal Lines CSR to join our team in the Des Moines Metro area. We're a multi-line independent insurance agency with a strong focus on personalized service and deep community roots. We're looking for a detail-oriented professional to provide exceptional support to our personal lines clients.
Founded in 2000, we've grown from a single-company captive agency to a thriving independent agency that partners with over 20 insurance carriers. This allows us to provide clients with a wide range of options and find the best coverage at the most competitive rates. Our team of 11 employees prides itself on being a trusted, local, and community-focused agency with a strong reputation for attentiveness, responsiveness, and a client-first approach to service. We're currently working with a business coach to streamline our processes and enhance our efficiency, making this a great time to join our growing team.
Key Responsibilities
- Client Support: Serve as the primary point of contact for personal lines clients, handling all service requests including policy changes, billing inquiries, and claims assistance.
- Policy Management: Process endorsements, renewals, and other policy-related documentation with accuracy and efficiency.
- Problem Resolution: Proactively address and resolve client issues, ensuring a high level of customer satisfaction.
- Collaboration: Work closely with our sales team and carriers to provide seamless support and ensure client needs are met in a timely manner.
Skills, Knowledge and Expertise
- P&C License: Must hold a current Property & Casualty license.
- Experience: A minimum of 2 years of experience as an insurance CSR is required, with a preference for candidates who have prior independent agency experience.
- Skillset: Strong organizational skills, excellent attention to detail, and a customer-focused mindset.
Benefits
This is a full-time, W2 position with a competitive hourly wage ranging from $20 to $25 per hour, commensurate with experience. We offer a supportive and flexible work environment and the opportunity to be part of a reputable, local agency.
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1253738261 Posted: 2026-09-16 Job Title: Personal Line Csr
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