Helpdesk Technician
•Today
| Verified Pay check_circle | Provided by the employer$20 - $24 per hour |
|---|---|
| Hours | Full-time |
| Location | Mount Pleasant, WI Mount Pleasant, Wisconsin open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$22.00
$38.85
$64.16
About this job
Job Description
Job Description
Description
Responsibilities
Qualifications
Reasons you should work for us:
FII USA, Inc., a Foxconn Technology Group Company, is seeking a Helpdesk Technician to provide technical support and manage IT infrastructure. Once a part of the team, you will be responsible for a wide variety of tasks within the IT Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed.
The Helpdesk Technician will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed.
Responsibilities
- Resolve end-user technical issues and support requests
- Install and configure approved software applications
- Manage and support MDM systems and Active Directory
- Image and deploy laptops and desktops
- Maintain IT inventory and documentation
- Support conference room equipment and printers
- Monitor and resolve network connectivity issues
- Provide scheduled rotating shift coverage (1st, 2nd, and 3rd shift)
- Other duties as assigned.
Qualifications
- Associate's degree in IT or related field OR 2+ years of helpdesk support experience required
- Experience with Active Directory, MDM systems, and networking protocols preferred
- Must be able to lift and move equipment up to 30 pounds and stand/sit for 8+ hours.
Reasons you should work for us:
- Comprehensive benefits package including medical, dental, and vision insurance coverage.
- Basic life insurance and short-term disability coverage provided by employer.
- Supplemental life insurance and long-term disability coverage options available.
- 401K with employer contribution.
- Personal, Vacation, and Holiday paid time off for all full-time employees.
- Onsite Aurora Health & Wellness Center available for all employees.
- Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
Companies hiring network architects
in Mount Pleasant, WI
Nearby locations
Explore more network architect jobs
in Mount Pleasant, WI
Nearby Job Titles
Truck Driver Jobs Radiologic Technologist Jobs Delivery Driver Jobs Nursing Assistant Jobs Retail Supervisor JobsNearby Locations
Kenosha, WI Jobs Racine, WI Jobs Milwaukee, WI Jobs Franklin, WI Jobs Wisconsin JobsNearby Companies
U.S. Navy Jobs Care.com Jobs Ascension Jobs Lyft Jobs Platinum Supplemental Insurance JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1253753750 Posted: 2026-06-11 Job Title: Helpdesk Technician
Your Privacy Choices