Intern - IT Project Management

Are you curious about solving complex business challenges for a leading convenience retailer?  Do you have a passion for cross functional collaboration?  Then you may be the perfect addition to our team! 
Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.  You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
Position Summary:
As an IT Project Manager Intern, you will gain hands-on experience at the intersection of technology and retail operations within a fast-paced Convenience Store (C-Store) environment. You will support the Office of the CIO (OCIO) in driving digital transformation, from optimizing Point of Sale (POS) systems to implementing supply chain and fuel management technologies. This role is designed for a detail-oriented problem-solver looking to understand how enterprise-level IT projects move from ideation to store-level execution.
Responsibilities:
1. Project Lifecycle Support: Assist Senior Project Managers in tracking milestones, managing documentation, and ensuring project timelines are met for key initiatives (e.g., store loyalty apps, hardware refreshes, or back-office software migrations).
2. Cross-Functional Coordination: Act as a liaison between IT, Marketing, and Store Operations to ensure technical solutions meet practical business needs.
3. Data & Reporting: Maintain project dashboards and prepare status reports for leadership, highlighting risks, budget tracking, and resource allocation.
4. Quality Assurance: Participate in User Acceptance Testing (UAT) to ensure new technologies function seamlessly in a high-volume retail setting.
5. Meeting Leadership & Facilitation: Assist in leading project team meetings, including preparing agendas, driving the conversation to keep teams on task, and ensuring all stakeholders are aligned.
6. Documentation & Governance: Record comprehensive meeting minutes and maintain the centralized project repository to ensure a single source of truth for all project data.
7. Action Item Tracking: Capture and rigorously follow up on action items with various team members to ensure deadlines are met and accountability is maintained.
8. Risk & Issue Management: Assist in identifying, documenting, and tracking project risks and issues; follow up with owners on mitigation strategies to prevent project delays.
9. Status Reporting: Help compile weekly status reports for executive leadership, highlighting key wins, upcoming milestones, and critical blockers.
Working Relationships:
Internal Collaboration
IT Leadership & Project Teams: Partner closely with Senior Project Managers and the OCIO to align project tasks with broader strategic goals.
Store Operations: Engage with field teams and store managers to understand the practical "on-the-ground" impact of IT implementations, such as POS updates or inventory management shifts.
Cross-Functional Departments: Coordinate with Marketing, Finance, and HR to ensure digital initiatives (like loyalty programs or payroll system updates) meet specific business requirements.
External Engagement
Vendor Partners: Maintain professional communication with third-party technology providers and contractors to track deliverables and troubleshoot deployment issues.
End Users: Occasionally interface with corporate and store-level staff to gather feedback during User Acceptance Testing (UAT) and post-launch support phases.

Minimum Education: High School Diploma & Currently pursuing or recently completed a degree in Business, Information Technology, Finance, Economics, or a related field.
Preferred Education: Completed Sophomore year of college or associate’s degree
Minimum Experience:
Preferred Experience:
Licenses/Certifications: N/A
Soft Skills:
Excellent oral and written communication skills
Proficient in Microsoft Office Suite
Travel: No Travel Required
Hours & Conditions: Monday – Friday 8 hour day in office setting
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds.
$20.00-$22.50

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.

Pay Range: $20.00 - $22.50 per hour (based on academic year and experience). 
Sophomore: $20.00/hour
Junior: $21.25/hour
Senior: $22.50/hour