Customer Service Rep

Top Job

Located in Mattoon, IL

Salary: 16.25

Express Employment Professionals is hiring a full-time Customer Service Representative to join their team! Successful candidates must have a friendly disposition, ability to operate a computer while speaking on the phone simultaneously, have great attention to detail, and be good with customers. Pay is $15.00/hr to $16.25/hr based on experience. This position is a full-time, 40 hour work week. In order to provide the best customer service during open hours, shift times may vary between the hours of Monday-Saturday 7:00am-7:00pm & Sunday 8:00am-5:00pm.

Customer Service Representative Job Duties:

- Provide excellent customer service via phone, live chat, and other inquiries each day
- Answer customer inquiries regarding orders and shipments
- Communicate with manufacturers for answers regarding a customer's order
- Order management, tracking orders, processing customer returns
- Communicate with coworkers to ensure customers are handled in a timely manner

If this sounds like you, apply now and contact our office to schedule your interview today!

Express Employment Professionals offers a full benefits package to all our associates.

OUR MEDICAL PLAN INCLUDES:

• Doctor, hospital, and prescription benefits
• Preventative wellness benefits
• No co-pays or deductibles
• No pre-existing conditions
• PPO network discounts

OUR ASSOCIATES HAVE ACCESS TO:

• Dental, life, and vision insurance
• 401(k) retirement plan
• Holiday and vacation pay
• National retailer discounts

Confidential Interviews/Never a Fee

#2347OS

Express Office: Mattoon

616 Charleston Avenue

Mattoon, IL 61938