Marina Dock Crew at Lake Keowee Marina

RENTAL EXPERIENCE SPECIALIST
Own the Standard. Own the Guest Experience.

Keowee Marina | Full-Time

At Keowee Marina, our rental boats are not inventory - they’re rolling brand statements.
Every boat that leaves the dock represents our reputation.

This role exists for one reason:
deliver a flawless, premium experience—every single time.

This is not an entry-level “help where needed” position.
This is a high-ownership, high-standards role with real responsibility and real upside.

THE ROLE

You are the point of accountability for rental fleet readiness and guest experience.

From pre-launch to return - you control the standard.

If something leaves the dock below standard, that’s on you.
If guests walk away impressed and come back - that’s also on you.

WHAT YOU’LL BE DOING

• Operate and stage boats with confidence
• Inspect, prep, and reset boats to a premium, showroom-level standard
• Own cleanliness, safety gear, fueling coordination, and presentation
• Deliver polished, professional guest handoffs and orientations
• Catch issues before they become guest problems
• Coordinate with service and dock teams to keep everything moving fast
• Enforce checklists and standards with zero shortcuts

WHAT WE’RE LOOKING FOR

• Boat handling experience preferred
• Background in high-end customer experience is a plus (marina, resort, rentals, hospitality, etc.)
• Strong attention to detail - nothing slips past you
• Clear, confident communicator with guests and team members
• Someone who takes ownership
• Comfortable being held accountable for outcomes - not effort

WHAT SUCCESS LOOKS LIKE

• Boats leave spotless, safe, and dialed in
• Guests feel confident, taken care of, and impressed
• Problems are prevented—not explained away
• Repeat customers and referrals increase because of your execution

APPLY NOW

Keowee Marina
The largest full-service resort marina on Lake Keowee - minutes from Clemson University.
We don’t compete on volume. We compete on experience.

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