Customer Service Representative - No Weekends - $19-$22/hr

Customer Service Representative Collision Repair | Growth Opportunity
Port Orchard, WA | $19$22/hr | Full-Time | No Weekends

Are you friendly, organized, and passionate about helping people? Do you enjoy fast-paced environments where no two days are the same? Join our growing collision repair team and become the first point of contact for customers during an important and often stressful time.

Why Youll Love Working With Us
Competitive hourly pay: $19$22/hr
Full-time, stable MondayFriday schedule
No weekends
Opportunities for career growth and advancement
Supportive, team-focused culture
Comprehensive benefits package including medical, dental, and vision insurance, 401(k) with company match, and paid time off and holidays

What Youll Do
Welcome customers and provide a professional, friendly first impression
Guide customers through the repair process from drop-off to delivery
Assist with vehicle check-ins, authorizations, and condition reports
Communicate repair updates, timelines, insurance, and payment details
Answer phones, schedule appointments, and support DRP assignments
Create and manage repair orders and customer files
Coordinate vehicle drop-offs and paperwork
Maintain an organized and clean front office environment
Support billing, invoices, and accounts receivable
Collaborate with the production team to ensure a smooth customer experience
Help wherever needed to keep the shop running efficiently

What Were Looking For
1+ year of customer service experience preferred
Strong communication, organization, and multitasking skills
Positive, team-oriented attitude
Comfortable working in a fast-paced environment
Basic computer skills and ability to learn new systems
Valid drivers license and insurable driving record

If you enjoy helping people, working with a strong team, and want to grow your career in the automotive industry, wed love to meet you. Apply today and take the next step with us!