Shift Manager

Now Hiring: Shift Manager at Burger King

• Pay Rate: $13 per hour

Position Overview:

The Shift Manager works under the direction of the Restaurant Manager. They work directly with team members and operate shifts in a restaurant. As a Shift Manager, there are multiple levels of responsibility and development. Progression through these levels is based on demonstrated skills, experience, and operational knowledge.

Profitability

• Follows all cash control and security procedures (e.g., safe counts and cash drawer management)
• Maintains inventory by performing daily and weekly inventory inspections
• Receives and verifies inventory truck orders

Guest

• Motivates and directs Team Members to exceed guest expectations by providing accurate, fast, and friendly service in a clean environment

People

• Provides coaching and feedback to Team Members to strengthen team capabilities and improve restaurant performance

Operations

• Sets a positive example for Team Members by executing shift plans and driving operational results
• Directs the efficient and accurate preparation and sale of products to ensure prompt delivery within established speed-of-service guidelines
• Motivates Team Members throughout the shift across all workstations
• Reviews restaurant results to identify successes and opportunities for improvement
• Ensures the restaurant consistently upholds operational and brand standards

Qualifications and Skills:

• Must be at least eighteen (18) years of age
• High school diploma or GED required; two (2) years of college preferred
• One to two (1–2) years of previous quick-service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed to support restaurant operations