Director of Human Resources

Job Title: Director of Human Resources
Location: New York City, NY (Hybrid/On-Site)
Organization Type: Nonprofit

Position Overview

The Director of Human Resources is a strategic and hands-on leader responsible for overseeing the full spectrum of human resources functions within a New York City–based nonprofit organization. This role ensures that HR practices align with the organization’s mission, values, and compliance requirements, while fostering an inclusive, high-performing, and engaged workforce.

The Director will manage “full-cycle” HR operations, including talent acquisition, employee relations, performance management, compliance, compensation and benefits, training and development, and organizational culture initiatives.

Key Responsibilities

1. Strategic HR Leadership

• Develop and implement HR strategies aligned with organizational goals and mission.
• Serve as a key advisor to executive leadership on workforce planning, organizational design, and culture.
• Lead diversity, equity, and inclusion (DEI) initiatives across all levels of the organization.

2. Talent Acquisition & Workforce Planning

• Oversee end-to-end recruitment processes, including sourcing, interviewing, hiring, and onboarding.
• Develop workforce plans to meet current and future staffing needs.
• Ensure equitable and inclusive hiring practices.

3. Employee Relations

• Act as the primary point of contact for employee relations matters.
• Manage conflict resolution, disciplinary actions, and investigations.
• Promote a positive workplace culture and employee engagement.

4. Performance Management

• Design and administer performance review systems.
• Coach managers on performance feedback, goal setting, and employee development.
• Implement succession planning and leadership development initiatives.

5. Compensation & Benefits

• Oversee salary structures, benchmarking, and compensation strategy.
• Administer employee benefits programs, including health insurance, retirement plans, and leave policies.
• Ensure competitive and equitable compensation practices.

6. Compliance & Risk Management

• Ensure compliance with federal, New York State, and New York City labor laws and regulations.
• Maintain and update employee handbook, policies, and procedures.
• Oversee audits, reporting, and HR documentation.

7. Training & Development

• Develop and implement employee training programs, including onboarding, compliance training, and leadership development.
• Support professional development and career growth initiatives.

8. HR Operations & Systems

• Manage HRIS systems and employee data integrity.
• Oversee payroll coordination in partnership with finance.
• Streamline HR processes for efficiency and effectiveness.

9. Organizational Culture & Engagement

• Champion initiatives that promote employee well-being, inclusion, and engagement.
• Conduct employee surveys and implement action plans based on feedback.

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 7–10+ years of progressive HR experience, including leadership roles.
• Experience in nonprofit organizations strongly preferred.

Skills & Competencies

• Comprehensive knowledge of HR principles and employment law (especially NY State/NYC regulations).
• Strong leadership, interpersonal, and communication skills.
• Proven ability to manage sensitive situations with discretion and professionalism.
• Strategic thinking with hands-on execution capability.
• Experience with HRIS systems and data-driven decision-making.

Certifications (Preferred)

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

Work Environment & Expectations

• Hybrid work environment with regular in-office presence in New York City.
• Occasional evening or weekend work may be required for organizational events or urgent HR matters.
• Commitment to the mission and values of the nonprofit sector.