Security Operation Command Center Lead (AVANGRID) - Full-time

Overview

Diversified Protection Corporation

Diversified Protection Corporation (DPC) is a trusted provider of integrated security solutions for private and public entities. We offer a full spectrum of services from training and risk assessments to armed security guards. As a company with two decades of experience, our clients include the Department of Homeland Security, Federal Protective Services (DHS/FPS); Department of Defense, Pentagon Force Protection Agency (DoD/PFPA), Department of the Army and Department of State, Bureau of Diplomatic Security (DoS/DS) National Aeronautics and Space Administration (NASA), Environmental Protection Agency (EPA) and Department of Energy (DOE).

Job Skills / Requirements

Security Operation Command Center Supervisor

Pay Rate: $24.00 per hour

Objective 

This position is under the direct supervision of the Operations Manager. It supervises Security Officers and protects and secures assets, personnel, customers, and visitors to a federal facility.  Job duties include, but are not limited to

Essential Functions

Read and understand the English language to effectively carry out applied printed rules, detailed orders, instructions, and training materials. Have a command of both the written and spoken English language to properly communicate in person or via electronic devices (telephone and radio) with co-workers and the general public. Maintaining a professional, tactful and courteous demeanor under stressful situations security personnel routinely encounter. Be able to compose precise short paragraphs, written reports, and other reports in English as necessary.

Job Duties

• Ensure adherence to all NERC CIP (Critical Infrastructure Protection) standards.
• Provide 24/7 monitoring and response.
• Facilitate security training and awareness programs for SOC staff.
• Complete 80-hour training program for SOC officers
• Support access control and identity management procedures
• Performs security patrols.
• Enforces access control procedures. Protects property from theft, embezzlement, sabotage, fire, and accidents.
• Investigates and write reports on accidents, incidents, suspicious activities, safety and fire hazards, and other security-related situations.
• Assist customers, employees, and visitors in following the department's procedures.
• May perform other related duties as assigned by the Operations Manager

Candidate Qualifications: 

• Must be a Lawful Permanent Resident who is currently a member of, or who possesses a verifiable honorable discharge from, any component of the United States Armed Forces OR a U.S. Citizen
• Must have been issued a Social Security Card by the Social Security Administration
• Must be 21 years of age
• Must be a high school/GED graduate 
• Must have one of the following: 
• • High School diploma or GED equivalent
  • 3-5 years of security experience or law enforcement OR military service (active duty or reserve) with an honorable discharge
• Valid New York State security guard license
• Strong interpersonal skills
• Experience with surveillance systems or access control
• Customer service experience
• Demonstrated ability to coordinate with a team during emergencies
• Proven experience in a 24/7 watch office or emergency response environment
• Expertise in security procedures, crisis management, emergency response
• Ability to pass a background check and drug screening

Additional Eligibility Qualifications:

The applicant must submit to a pre-employment medical exam and drug screening.

The applicant must be able to pass an NLIC / State / Local Background check and Credit check (as applicable).

State License  

First Aid, CPR, AED

Education Requirements (All)

High School Diploma/GED

Additional Information / Benefits

AAP/EEO Statement 

Diversified Protection Corporation is an equal opportunity employer. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays