Part Time Information Technology Lab Intern

About the Department

Assists with LabsConnect Data Center hardware installation and maintenance to support remote learning.

Position Duties

1. Install and connect Data Center equipment to include Network, Server, UPS, and Power Distribution Units

2. Configures Network Devices, Power Distribution Units, and Servers as required during approved changes

3. Inventories Devices and assists in updating Network Documentation

4. Configures Hypervisors, Virtual Machines, Applications to support Student Pods for Remote Learning

5. Assist with adding automation using Artificial Intelligence and Scripts to improve Data Center efficiency

6. Performing Data Backups, and testing Disaster Recovery of Critical Infrastructure under the supervision of Lab Facilitators

7. Provides Tier I repairs during incidents that require non-emergency maintenance under the supervision of Lab Facilitators

8. Assists with Tier II repairs and maintenance under the supervision of Lab Facilitators

9. Performs Cybersecurity Vulnerability Remediation under the supervision of Lab Facilitators

10. Performs Scheduled Operating Systems and Firmware Updates to Critical Infrastructure and Devices

11. Provides system status and health reports to Lab Facilitators

12. Other duties as assigned

Minimum Qualifications

· HS School Diploma or GED, and a current Student in the Associate in Applied Science Information Technology (IT) Programs, or a current Student in the Associate in Applied Science Artificial Intelligence (AI) Program, must have a minimum of a 3.0 GPA

· Requires completion of the C25590C3 Certificate, or the completion of the first semester of AI or IT programs

· Requires knowledge of Artificial Intelligence

· Requires knowledge of Cloud Computing

· Requires knowledge of Networking and Cybersecurity

· Requires knowledge of the Python Programming Language

Preferred Qualifications:

· Advanced Knowledge of Artificial Intelligence

· Advanced Knowledge of Cloud Computing Technologies

· Advanced Knowledge of Networking and Cybersecurity

· Knowledge of or Advanced Knowledge of Scripting using Bash, PowerShell or both

· Advanced Knowledge of Python

· CompTIA A+, Network+ and or Security+ Certifications

· Cisco CCNA Certification

· Azure Fundamentals Certification or CompTIA Cloud + Certification

· Other advanced Cloud, Cybersecurity, Networking, or Virtualization Certifications

Other Qualifications

Knowledge, Skills, Abilities, and Worker Characteristics:

· Strong interpersonal skills and ability to excel individually and with a team

· Strong verbal and written communication skills

· Knowledge of Artificial Intelligence, Cybersecurity, Networking, and Programming Disciplines

· Ability to prioritize tasks, and work with individuals from diverse backgrounds

Working Conditions:

· Not a typical office environment, work to be performed in a production Network Data Center

· Periodically during physical equipment installations, must be able to lift up to 70 lbs., with the help of a team