Authorization Specialist

At Ardent Home Health and Hospice, Our patients and their loved ones are the center of our work. Our team of professionals has a passion for providing superior, thoughtful care, and works to improve the quality of life for our patients, their loved ones, and caregivers by creating an atmosphere of acceptance and respect for all.

At Ardent, our culture is nurtured by our core values: Celebration,

Accountability, Passion for Learning, Loving One Another, Intelligent Risk, Customer Second, and Ownership. Your growth is important to us. We set individual and team goals to ensure that we continue to grow together and serve our patients & their families at the highest standard.

Join a dynamic company that believes in a team approach and focuses on doing what is best for our patients. As an Authorization Specialist with Ardent, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.

Job Summary

The Authorization Specialist plays a key role in ensuring smooth operations by verifying insurance eligibility, obtaining authorizations, and managing related clerical tasks. This position supports intake processes, maintains accurate clinical records, and fosters positive relationships with providers and referral sources.

Key Responsibilities

• Verify insurance eligibility and confirm payer sources for all referrals

• Manage the authorization process, including monitoring calls and requests from providers

• Obtain and provide clinical information needed for authorizations

• Communicate authorization status to field and scheduling staff

• Provide backup support to Intake and Scheduling Coordinators

• Protect patient and organizational confidentiality

• Maintain knowledge of state, federal, and CHAP documentation regulations

Qualifications

• Minimum 1 year of experience in insurance eligibility and authorizations (home health experience preferred)

• Knowledge of information systems and corporate business management

• Familiarity with governmental regulations

• Strong communication and public relations skills

• Ability to work independently with organization, flexibility, and cooperation

Why Ardent?

Ardent Home Health and Hospice is part of the Cornerstone Group with close to 80 agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best agency in Fresno and Tulare County!

What makes us unique besides our culture of high performers and exceptional care? At Ardent, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

Pay Range: $21 - $26 per hour