House Manager

Job Summary

As a House Manager, you’ll be the on-site leader of a person-centered home, guiding a team of Direct Support Professionals while supporting up to six adults with intellectual and developmental disabilities. You’ll ensure a safe, consistent, and enriching environment by coordinating daily operations, coaching staff, and partnering closely with the Case Manager and QIDP.

This role is ideal for a compassionate leader who values teamwork, thrives in a mission-driven environment, and wants to make a meaningful impact—every day—by helping others live full, supported lives.

 

What You'll Be Doing: Tasks, Duties, and Responsibilities

Leadership & Staff Oversight

• Supervises client/staff daily routines and ensures staff follow agency policies and procedures.

• Provides coverage for open shifts and assists with staff scheduling in the CM’s absence.

• Assists the CM in providing ongoing training to facility staff to ensure compliance.

• Provides recommendations for staff evaluations and Disciplinary Action Reports (DAR).

Client Care & Support

• Regularly provides individualized care to clients, including bathing, dressing, grooming, oral hygiene, incontinence care, toileting, transferring, medication administration, and other support not performed by DSPs/RFs.

• Ensures clients’ personal items are clean, organized, rotated, inventoried, and in working order (e.g., grooming items, clothing, adaptive equipment).

• Ensures client health care plans are followed daily.

• Coordinates, schedules, and attends medical appointments with clients and relays follow-up information to the facility nurse.

• Ensures client participation in community activities per required guidelines.

Facility Operations & Safety

• Ensures daily cleanliness of all facility areas.

• Ensures required shift responsibilities are completed, including medication administration/storage, adhering to client diets, proper food storage/labeling, monitoring water temperatures, and tracking client weights.

• Maintains inventory of house supplies, medications, food for weekly menus, disaster supplies, and orders/purchases needed items.

• Monitors the facility, vehicle, and IT equipment for functionality and safety.

Documentation, Reporting & Compliance

• Completes daily documentation—including health tracking, data collection, shift notes, and client injury reports—using the agency’s web-based systems.

• Reports client or staff injuries to the CM and QIDP immediately.

• Ensures transportation and census logs are completed accurately and submitted on time.

• Reconciles monthly credit card and house bank paperwork, including turning in receipts and recording transactions.

• Completes required monthly training and participates in assigned agency meetings.

Additional Responsibilities

• Performs other duties as assigned to support facility operations and client wellbeing.