Direct Support Professional - Caregiver - ICF - Full-time

Job Summary

As a Direct Support Professional, you will play a meaningful role in empowering individuals with intellectual and developmental disabilities to live full, self-directed lives. You’ll provide personalized, high-quality care in a home environment that honors each client’s rights, dignity, preferences, and independence.

In this hands-on role, you will support clients in achieving their goals by implementing individualized service plans, fostering daily living skills, encouraging community engagement, and promoting overall well-being. You’ll also ensure accurate documentation and compliance with licensing standards and agency policies to maintain safe, person-centered care.

This is more than a job—it's an opportunity to make a real impact every day.

What You'll Be Doing: Tasks, Duties, and Responsibilities

Client Rights, Dignity & Well-Being

• Is knowledgeable of residents’/clients’ rights and ensures an environment that protects privacy, dignity, and overall well-being.

• Maintains client comfort, privacy, and dignity in all interactions; promotes a warm, caring atmosphere.

• Fully understands client rights, including freedom from restraints and abuse; promptly reports any concerns or violations.

Quality Care & Direct Support

• Provides individualized attention that promotes the highest practical physical, mental, and psychosocial well-being.

• Reviews and follows each client’s individualized service plan (ISP); contributes observations and information to support ISP updates.

• Assists clients with daily living needs, including grooming, bathing, oral hygiene, feeding, toileting, incontinence care, transferring, ambulation, range of motion, communication, and other required supports.

• Provides coaching and support to address socially unacceptable behaviors while teaching appropriate alternatives.

• Works directly with individuals with developmental and intellectual disabilities.

• Administers medications and performs treatments according to policy; checks vital signs and collects specimens as needed.

• Observes clients for changes in condition or behavior and promptly reports findings to nursing staff.

Safety, Compliance & Professional Conduct

• Supports and adheres to procedures related to safety, universal precautions, fire/safety/disaster plans, risk management, and security.

• Identifies, reports, and/or helps correct unsafe working conditions and equipment issues.

• Maintains confidentiality of resident, employee, and agency information.

• Ensures compliance with licensing regulations, agency policies, and all applicable laws.

• Upholds a work environment free from sexual harassment, discrimination, and illegal behavior.

• Conducts self professionally and tactfully in all communication and interpersonal relationships.

• Follows up appropriately with supervisors, coworkers, and clients regarding concerns or complaints.

• Completes all required in-service trainings, meetings, attendance expectations, and dress code standards (including personal hygiene).

• Performs all responsibilities in accordance with safety and infection-control procedures (handwashing, PPE, proper disposal, etc.).

Environment & Property Care

• Helps maintain a clean, safe, and orderly facility; reports environmental deficiencies to Maintenance.

• Protects client belongings (clothing, eyewear, cash, equipment, etc.) and follows policies for reporting and locating missing items.

• Uses proper body mechanics and lifting devices when moving or transporting clients to prevent injury.

Transportation & Community Integration

• Drives HGH vehicles safely and responsibly.

• Transports clients to appointments, activities, and community outings.

• Follows all procedures for securing passengers, wheelchairs, and cargo.

Documentation & Communication

• Accurately completes all required records and documentation in accordance with agency standards.

• Uses computer software for communication, documentation, and data entry.

• Promotes positive public relations with clients, families, visitors, and regulatory representatives.

Additional Duties

• Performs other duties as assigned.