Residential Facilitator - Full-time

About the Role: 

The Residential Facilitator plays a key role in creating a safe, supportive, and empowering home environment for the individuals we serve. Under the guidance of the House Manager/Administrator, this position helps ensure smooth day-to-day operations while delivering compassionate, person-centered care.

You will build meaningful relationships with residents, support their goals, and promote their rights, dignity, and independence. Through individualized care, consistent advocacy, and implementation of each resident’s service plan, you’ll help enhance quality of life and encourage personal growth. This role also ensures accurate documentation and compliance with licensing regulations and agency policies—upholding the highest standards of care and professionalism.

What You'll Be Doing: 

• Demonstrates knowledge of residents’ rights and promotes an environment that supports privacy, dignity, safety, and well-being.

• Provides individualized care as needed, including:

  • Grooming, bathing, oral hygiene

  • Feeding and meal support

  • Incontinent care and toileting

  • Use of prosthetic devices

  • Transferring and mobility assistance

  • Range of motion exercises

  • Communication needs

• Assists residents with daily living and housekeeping tasks such as laundry, bed-making, cooking, meal preparation, and housecleaning.

• Encourages and supports residents’ participation in daily community activities.

• Monitors and documents residents’ personal possessions and inventory.

• Administers medications according to agency protocols.

• Documents all pertinent information in residents’ records, including interdisciplinary notes and other required entries.

• Completes accurate and timely paperwork and data collection related to ISP goals.

• Demonstrates understanding of each resident’s Individualized Service Plan (ISP) and ensures proper delivery of all program components.

• Participates as an active member of the Interdisciplinary Team and contributes to service planning.

• Attends and participates in agency meetings, trainings, and house meetings as required.

• Supports and follows all agency procedures related to:

  • Safety and universal precautions

  • Fire, disaster, and emergency plans

  • Risk management and security

  • Confidentiality of resident, employee, and operational data

  • Compliance with regulatory requirements and applicable laws

• Identifies and reports unsafe conditions; corrects issues when appropriate and identifies equipment maintenance needs.

• Reports all safety concerns or maintenance issues immediately.

• Promotes positive public relations with residents, families, visitors, and government representatives.

• Demonstrates professionalism and tact in all communication and interpersonal interactions.

• Cooperates and works collaboratively with co-workers; completes duties with minimal supervision using sound judgment.

• Checks in with supervisor, co-workers, or residents as appropriate regarding concerns, complaints, or issues.

• Maintains acceptable attendance, dress code, and personal hygiene in accordance with agency standards.

• Completes required in-service training and maintains all mandated certifications.

• Safely drives HGH vehicles to transport residents to appointments, activities, and events.

• Follows all vehicle safety procedures and agency transportation guidelines.

• Maintains a flexible work schedule, including ability to work in various homes as assigned.

• Supports fiscal management for the home by submitting receipts and documenting purchases in a timely manner.

• Communicates relevant staff, resident, and facility updates to supervisors or administrative staff.

• Performs additional duties as assigned to support smooth and effective facility operations.