EI Assistant/ Case Management - Full-time

White Glove Community Care is a rapidly growing healthcare organization providing home care and Early Intervention services across multiple locations. We pride ourselves on building strong teams, developing talent, and creating opportunities for career growth. Our success is driven by dedicated professionals who are passionate about making an impact and delivering high-quality care every day.

About the Role

We are seeking a highly organized, detail-oriented, and proactive professional to join our team as an Early Intervention Coordinator / Case Management Specialist. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about supporting children and families through the Early Intervention (EI) process.

You will play a key role in managing case workflows, ensuring compliance, and supporting service coordination teams to deliver high-quality care.

What You’ll Do

• Create and submit referrals through EI Hub
• Open and manage cases in ProviderSoft, including document downloads and updates
• Maintain and update authorizations, plans, and case statuses
• Monitor transition logs and follow up on case progress with Service Coordinators (SCs)
• Manage case queues, assign cases, and track authorizations
• Schedule IFSP meetings with Brooklyn Regional
• Generate certificates and distribute to coordinators and providers
• Send certified letters to families as needed
• Review session notes for accuracy and compliance
• Run weekly and monthly reports (case status, authorizations, progress reports, etc.)
• Assist with audits and ensure regulatory compliance
• Provide ongoing support to the care team and collaborate across departments

What We’re Looking For

• High School Diploma required; Bachelor’s Degree preferred
• Early Intervention experience strongly preferred
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and deadlines in a fast-paced environment
• Proactive mindset with strong problem-solving abilities
• Collaborative team player with excellent communication skills
• Ability to remain calm and focused under pressure

Why Join Us?

• Opportunity to make a meaningful impact in children’s lives
• Supportive and team-oriented work environment
• Growth and development opportunities within the organization
• Exposure to healthcare operations and case management systems

How to Apply

If you are a motivated professional looking to grow your career in healthcare and make a difference, we would love to hear from you.

Submit your resume today to be considered!

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