Host/Hostess

DENNY’S HOST/HOSTESS POSITION

A Host/Hostess at Denny’s plays a special role for our guests. You are often their first impression and last impression, and we count on you to sincerely make them feel at home – every time!

JOB DESCRIPTION

The Host or Hostess greets guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive dining experience. A Denny’s Host or Hostess has a “Guests First" attitude, engaging in friendly conversation with guests as you perform duties such as:

Responsibilities include:

• Greeting guests in a warm, friendly, smiling manner that welcomes them into our restaurant and sets the stage for a positive experience.
• Engaging in friendly conversation as you suggest new menu items, process payments, make correct changes, and help with the beverage orders for guests.
• Completing side work, cleaning, and assisting other team members as needed.

Essential Functions

• Must have the ability to raise a tray weighing up to 25 lbs.
• Must be able to bend, stoop, reach, wipe, lift, and grasp
• Must have sufficient mobility to move and operate in the work area
• Must be able to stand and walk during the entire shift 
• Must be able to hear well in a loud environment to respond to employee and guest needs
• Must possess basic math skills (add, subtract, multiply, and divide)
• Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
• Must be able to observe and differentiate between monetary denominations
• Must be able to operate point of sale system
• Must be able to work around potentially hazardous chemicals

Position Qualifications

• Must have the ability to communicate effectively in English, both orally and in writing
• Must be able to pass all required tests and training requirements for the position
• Must be able to work in a team environment
• Meets Denny’s uniform and grooming standards and maintains them throughout the shift
• Must be able to work a flexible schedule, including holidays, nights, and weekends
• Must have excellent guest service skills
• Must be dependable and able to learn basic tasks and follow instructions
• Must place a value on diversity and shows respect for others

REASONABLE ACCOMMODATION:  

The Company will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.