Residential Program Manager

Residential Program Manager

Location: Hybrid - Longmont, Colorado
Job Type: Full-Time, Exempt (Salaried)

About the Role

We’re seeking a Residential Program Manager who leads with compassion, communicates with confidence, and ensures high-quality, person-centered care.

In this role, you’ll oversee host home placements, family caregivers, and supported apartment services—supporting adults with intellectual and developmental disabilities in safe, respectful, and compliant environments.

This is a leadership position for someone who thrives in a fast-paced, people-centered environment and can balance relationship-building with accountability and compliance.

What You’ll Do

• Oversee residential services and ensure compliance with all state and federal regulations (HCPF, CDPHE, etc.)
• Supervise, coach, and support residential team members, setting a positive and accountable team culture
• Serve as a key point of contact for families, providers, case managers, and external partners
• Conduct unannounced home visits to ensure health, safety, and quality standards are met
• Maintain accurate documentation and prepare reports for audits, court hearings, and reviews
• Support and retain residential providers through mentorship, training, and ongoing communication
• Respond to emergencies and provide direct support as needed to ensure continuity of care
• Collaborate with interdisciplinary teams to support person-centered plans and client outcomes
• Ensure services are delivered in alignment with individual needs, rights, and safety standards
• Hire, train, and manage team members within the program

What You Bring

• Bachelor’s degree preferred (or equivalent experience)
• At least 2 years of experience in human services, case management, or a related field
• Experience supporting individuals with intellectual and developmental disabilities preferred
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple priorities and respond effectively in crisis situations
• Valid driver’s license and reliable transportation
• Willingness to obtain and maintain required certifications (CPR, First Aid, Medication Administration, etc.)

What Sets You Apart

• You lead with empathy while holding clear boundaries
• You stay calm under pressure and make thoughtful, informed decisions
• You’re highly organized and detail-oriented with documentation and compliance
• You’re passionate about supporting individuals in living meaningful, independent lives

Why Join Us

• Meaningful work that directly impacts people’s lives
• Supportive, team-oriented culture
• Opportunities for growth and leadership development
• A role where your voice and leadership truly matter