Retail Donor Greeter - Full-time / Part-time

Summary 

Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities. 

Job Responsibilities 

Major Responsibilities: 

Follows Current Standard Operating Procedures for Donation Process 

• Greet all donors within 15 seconds of arrival. 

• Accepts donations from customers, provides receipts and thank donors. 

• Provides excellent customer service. 

• Depending on store procedures, sorts and arranges donations in bins to go to various sorting areas of the store. 

• Loads and unloads company trucks and trailers. Includes ensuring all boxes have proper labeling. 

• Maintains appearance of donation areas. 

• Accurately tracks the quantity of donations during shifts. 

• Properly loads and prepares trucks for pick up by transportation. 

• Follows and enforces all company procedures. 

• Stays up to date on all safety and equipment certifications as needed. 

• Performs other duties as requested. 

Requirements 

• Knowledge of general arithmetic (adding/subtracting) is required 

• Proficient in the English language