Turquoise Place Front Desk Agent
•30 days ago
| Verified Pay check_circle | Provided by the employer$15 per hour |
|---|---|
| Hours | Full-time |
| Location | Orange Beach, AL Orange Beach, Alabama open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $3.55 per hour more than the average pay for similar jobs in your area.
$9.09
$11.45
$15.00
About this job
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
TURQUOISE PLACE FRONT DESK AGENT
Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by welcoming them to our resort and providing necessary information for an unforgettable vacation. Responsibilities include checking guests in/out,assisting guests with resort information and inquiries and ensuring overall customer satisfaction while providing prompt and courteous customer service to all guests.
Essential Duties:
- Prepare arrival information to include key packets, etc.
- Check guests in/out and share resort and local information.
- Assist guests with issues and problem resolution.
- Answer calls and assist guests with reservation inquiries and questions.
- Perform other duties as assigned.
Required Skills:
- Excellent written and verbal communication.
- Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
- Must be self-motivated with ability to in a team environment
- Must have excellent guest service and problem resolution skills.
- Prior Front Desk experience a plus!
Physical Requirements:
- Must be able to stand/walk for entire shift
- Must be able to bend, kneel, and stoop
- Must be able to move/lift up to 25 lbs.
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