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Provided by the employer
Verified Pay check_circle $24 per hour
Hours Full-time
Location Orange Parking Lot
Orlando, Florida open_in_new

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Verified Pay check_circleProvided by the employer
This job pays $12.22 per hour more than the average pay for similar jobs in your area.

$10

$11.78

$24.00


About this job

Job Description

Job Description

ABOUT THE ROLE

Step up into a leadership role at one of Central Florida's most visited destinations. As a Shift Lead, you are responsible for coordinating the Garage Service Personnel (GSPs) within your assigned garage on every shift, ensuring seamless traffic flow, consistent guest service, and strict adherence to District standards. One Shift Lead is required in every garage on every shift.

 

Key Responsibilities

› Coordinate and direct GSP team members within your assigned garage throughout the shift

› Serve as the primary operational point of contact within the garage

› Monitor overall traffic flow and make real-time adjustments to manage congestion

› Ensure all GSPs are on station, performing duties correctly, and meeting service standards

› Assist with guest escalations and complex service situations

› Report operational issues, safety concerns, and incidents to the on-site Supervisor

› Support emergency response procedures and coordinate team response

› Ensure all barriers, cones, and equipment are properly deployed and maintained

› Cover GSP duties as needed to maintain adequate coverage on the floor

› Complete required documentation and shift reports accurately and on time

 

Minimum Requirements

› Prior experience in parking operations, traffic management, or a supervisory/lead role preferred

› Must be MOT/TTC certified

› Demonstrated ability to lead a team in a fast-paced, guest-facing environment

› Strong communication and decision-making skills

› Ability to remain calm and effective in high-pressure or emergency situations

› Valid Florida Class D Driver's License

 

Work Environment

Multi-level parking garage environment — both indoor and outdoor. Leads must be mobile throughout the garage during their shift, operating golf carts and company vehicles as needed. Exposure to vehicle traffic, exhaust fumes, outdoor weather, and varying noise levels.

 

Shifts: AM shift 8:00 AM – 4:45 PM | PM shift 3:15/3:45 PM – 12:00/12:30 AM

Schedule: 7 days per week — weekend availability required

Company Description
Shergroup USA LLC is a professional security services provider specializing in both armed and unarmed security solutions. The company is committed to delivering reliable, high-quality protection services across a range of sectors, including schools, commercial properties, and community facilities. With a strong focus on training, compliance, and customer service, Shergroup ensures a safe and secure environment for clients and the communities they serve.

Company Description

Shergroup USA LLC is a professional security services provider specializing in both armed and unarmed security solutions. The company is committed to delivering reliable, high-quality protection services across a range of sectors, including schools, commercial properties, and community facilities. With a strong focus on training, compliance, and customer service, Shergroup ensures a safe and secure environment for clients and the communities they serve.

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Posting ID: 1255942010 Posted: 2026-06-07 Job Title: Reilable Parking Garage Shift