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Provided by the employer
Verified Pay check_circle $16 - $19 per hour
Hours Full-time
Location Las Vegas, Nevada

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Verified Pay check_circleProvided by the employer
This job pays below average compared to similar jobs in your area.

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About this job

Job Description

Job Description
Benefits/Perks
  • Competitive Compensation
  • Career Growth Opportunities
Job Summary
We are seeking a Customer Service & Sales Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service and Sales Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

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Posting ID: 1255942823 Posted: 2026-06-08 Job Title: Customer Service Sales Representative