Advanced Practice Manager - Geyer Rd

Location: S Geyer Rd STL 63127

Minimum Qualifications

Education

• High school diploma or equivalent
• Relevant education may be considered in lieu of experience

Experience

• Minimum of 3 years of healthcare or supervisory experience

Skills, Knowledge, & Abilities

• Leadership: Ability to inspire, coach, and motivate teams
• Problem Solving: Proactive identification of challenges and implementation of solutions
• Communication: Clear, concise verbal and written communication skills
• Collaboration: Strong ability to work across multidisciplinary teams
• Time Management: Ability to prioritize competing demands effectively
• Adaptability: Flexibility in a fast‑paced, changing environment

Preferred Qualifications

Education

• Bachelor’s degree

Scope of Responsibility

The scope and complexity of this role may vary based on factors including, but not limited to:

• Size and complexity of provider panel
• Span of control for direct and indirect reports
• Number, location, and geographic distribution of practice site(s)
• Practice leadership structure and operational needs

Key Responsibilities

Leadership & Caregiver Management

• Lead, coach, and supervise caregivers to support high-quality patient care, engagement, and outcomes
• Recruit, select, onboard, and train support staff
• Coordinate role-based education and practice-level orientation
• Monitor staffing performance, coverage, and workflow effectiveness
• Complete and deliver annual performance evaluations
• Develop and implement caregiver engagement and retention strategies

Patient Experience & Access

• Lead patient experience initiatives, including service recovery efforts
• Manage provider templates and staffing models to ensure timely patient access
• Coordinate scheduling processes to align patient demand with clinical capacity

Provider & Team Collaboration

• Communicate regularly with physicians, APPs, and caregivers
• Connect providers and staff with training, peer support, tools, and resources
• Collaborate with providers and leadership to achieve growth, productivity, and value-based care goals

Operations & Compliance

• Ensure consistent implementation of operational standards and workflows
• Educate staff and enforce compliance with policies, procedures, and regulatory requirements
• Coordinate with Facilities Management to maintain a clean, safe, and efficient clinical environment
• Oversee timely completion of departmental work queues (e.g., GFE, referrals, follow-ups)

Financial & Performance Management

• Monitor and manage department financial performance, including visit volumes, prior authorizations, and insurance denials
• Analyze key performance indicators to identify improvement opportunities
• Implement operational and financial solutions to drive efficiency and outcomes
• Support leadership in performance measurement, goal attainment, and strategic initiatives

Technology & Innovation

• Deploy EHR and technology solutions to improve workflow efficiency, accuracy, and patient outcomes
• Perform additional duties as assigned