Service Now Developer - Integration Engineer

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Paid time off
• Vision insurance

Emergent Technologies Inc. is seeking a talented and motivated ServiceNow Developer / Integration Engineer to join our growing technology team in support of a mission-critical Government customer. In this role, you will play a key part in designing, implementing, and maintaining integrations between ServiceNow ITSM/ITOM and enterprise network monitoring platforms. Your work will help drive automation, enhance network visibility, and elevate IT service delivery across the organization.

This is an exciting opportunity for a hands-on technologist who enjoys solving complex integration challenges and collaborating with cross-functional teams to deliver impactful solutions.

POS-127

Key Responsibilities

• Design, build, and configure integrations between ServiceNow and external systems using APIs, connectors, and custom scripting
  
  
• Develop and automate workflows for incident management, change management, and network provisioning
  
  
• Troubleshoot integration issues and provide ongoing operational support
  
  
• Monitor integration performance and optimize reliability, scalability, and efficiency
  
  
• Collaborate closely with ServiceNow administrators, network engineers, and stakeholders to align technical solutions with mission objectives
  
  
• Provide training, documentation, and knowledge transfer to ensure long-term team success
  
  

Required Education, Experience & Skills


We are seeking experienced ServiceNow Developers / Integration Specialists with a passion for enterprise technology and automation. A Bachelors or Masters degree in Computer Science (or a related field) is preferred, along with 11+ years of relevant experience, including:

• Hands-on experience with ServiceNow, including ITSM, ITOM, and CMDB
  
  
• Strong experience integrating network management and monitoring applications via APIs and orchestration tools
  
  
• Proficiency in scripting languages such as JavaScript, Python, and PowerShell
  
  
• Experience working with REST/SOAP APIs, JSON, and XML
  
  
• Solid understanding of networking fundamentals, including routing, VPNs, firewalls, and QoS
  
  
• Excellent analytical, problem-solving, and communication skills
  
  

Preferred Education, Experience & Skills

• ServiceNow Certified System Administrator or Implementation Specialist certification
  
  
• Experience with SD-WAN technologies
  
  
• Familiarity with CI/CD pipelines and DevOps practices
  
  
• Background supporting large-scale enterprise IT environments with complex system integrations