Urgently hiring Use left and right arrow keys to navigate
Provided by the employer
Verified Pay check_circle $80000 - $120000 per year
Hours Full-time
Location Norristown, Pennsylvania

About this job

Job Description

Job Description
  1. Customer Service
      1. Providing excellent customer service
        1. Ensuring prompt and professional interactions with clients
      3. Maintaining and building customer relationships.
      4. Acting as a point of contact for service customers at S&S
      5. Addressing questions, concerns, issues and scheduling with customers
      6. Collecting feedback from clients on how S&S can better improve service.
  3. Team Management - Service
    1. Supervising the service team
      1. Expectations/performance, support, guidance for team.
      2. Addressing and resolving conflicts as/if they arise
    3. Scheduling service technicians on a daily basis
      1. Scheduling and coordinating with team and client on service, maintenance, and repair calls.
      2. Scheduling calls in a logical manner where at all possible
    5. Collaborating with other departments / employees
    6. Develop refine or build new procedures for service department
    7. Monitor and analyze service department for proper performance and profitability
  5. Other office duties
    1. Estimating service repairs/replacements/maintenances in a timely manner
    2. Billing / ensuring billing is done on service calls in a timely manner
    3. Performing warranty claims are done as needed on relevant parts/equipment
    4. Ordering parts/materials needed for awarded repairs
    5. Using relevant software and systems
      1. Service fusion, quickbooks, Word/Excel

Nearby locations

Nearby Job Titles

Radiologic Technologist Jobs Registered Nurse Jobs Truck Driver Jobs Fast Food Preparation Worker Jobs Nursing Assistant Jobs

Nearby Locations

Philadelphia, PA Jobs King Of Prussia, PA Jobs Camden, NJ Jobs West Chester, PA Jobs Pennsylvania Jobs

Nearby Companies

U.S. Navy Jobs TravelNurseSource Jobs Care.com Jobs DoorDash Jobs Lyft Jobs

Nearby Categories

Full-time Jobs Part-time Jobs Gig Jobs
Posting ID: 1257159676 Posted: 2026-06-23 Job Title: Service Manager
Homechevron_right
Job Searchchevron_right
Service Manager