Network Administrator

Essential Duties and Responsibilities

·       Provide day-to-day support and maintenance for company computer systems and IT infrastructure.

·       Troubleshoot, track, and resolve end-user support requests, including providing remote support as needed.

·       Follow all regulations, policies, and codes and comply with security and safety regulations.

·       Provide support on projects and assignments daily. Review technical design, construction, and delivery of companywide technology solutions.

·       Prepare correspondence, reports, and other documents for review. Use discretion in handling confidential information and follow all federal, state, and local laws and company policies for document control.

·       Act as the primary point of contact for Managed Service Provider (MSP) partners and provide guidance and coordination as needed.

·       Gather and analyze data to support research and decision-making.

·       Travel as required to meet business needs and maintain IT operations.

·       Other duties as assigned.

Required Knowledge, Skills, and Abilities

·       Demonstrated use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

·       Strong ability to read, analyze, and interpret moderately complex documents.

·       Ability to accurately complete moderately complex tasks efficiently and thoroughly.

·       Proficiency with Microsoft Office software, Windows Client Operating Systems, Active Directory and Cloud Services such as Office 365, and Azure.

·       Time management and organizational skills include prioritization of tasks under strict deadlines, and the ability to manage multiple projects at the same time.

·       Strong understanding of Cyber Security and understanding how to implement and maintain for a large team.

·       Ability to explain technical issues to non-technical staff.

Qualifications:

Bachelor’s degree in information systems or similar field and a minimum of 4 years’ applicable experience.  C++ or N+ certification a plus