Restaurant Service Manager - Polished Casual
| Verified Pay check_circle | Provided by the employer$60000 - $70000 per year |
|---|---|
| Hours | Full-time |
| Location | Charlotte, North Carolina |
About this job
Job Description
Restaurant Manager
Casual Dining | People-First Culture | Work-Life Balance
We’re looking for a Restaurant Manager who leads with heart, thrives on creating unforgettable guest experiences, and believes great service starts with a great team.
In this role, you’ll help shape the energy of the restaurant—supporting daily operations while building a culture where both guests and team members feel genuinely cared for.
This is a place where hospitality isn’t just a job—it’s a shared passion.
What You’ll Do
Create Memorable Guest Experiences
Lead from the floor, setting the tone for warm, genuine hospitality. Ensure every guest feels welcomed, valued, and eager to return.
Champion Service Excellence
Coach and develop your team to deliver consistent, high-level service. Step in during peak moments to support, inspire, and elevate the experience.
Support Daily Operations
Partner with the General Manager to oversee scheduling, opening/closing routines, and smooth day-to-day execution.
Build and Develop Great Teams
Foster a positive, team-first environment where people feel supported, recognized, and motivated to grow.
Drive Standards & Consistency
Maintain high expectations around food quality, cleanliness, and service standards. Lead by example and hold the team accountable in a supportive way.
What We Offer
- Competitive Salary
- Health, Dental & Vision Benefits
- 401(k)
- Paid Time Off
- Growth & Advancement Opportunities
- Employee Discounts
- A Culture That Truly Values Work-Life Balance
What You Bring
- 3+ years of restaurant management experience in a high-volume setting
- A genuine passion for hospitality and guest experience
- Strong leadership skills with a people-first mindset
- Ability to coach, motivate, and develop teams
- Solid operational knowledge (FOH & BOH)
- Comfort in a fast-paced, high-energy environment