REFERRALS CLERK

Description:

• Makes patient care referrals to outside agencies according to policies, procedures and responsibilities.
• Documents all referrals and forwards referral documents to appropriate personnel / department.
• Follows up the referrals in a timely manner to assure that appointments are made for appropriate care or testing.
• Answers patient inquiries and takes messages for follow up.
• Assists providers in completing all medical documentation needed to provide referral services following the specific procedure provided by Nurse Supervisor as to what needs to be sent to specific entities.
• Participates in staff meetings and other meetings as instructed.
• Maintains confidentiality within the workplace and within the community.
• Handles protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• Adheres to the Mission and Values
• Performs other duties as required and assigned.

Requirements: