Account Associate - State Farm Agent Team Member

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
Our agency opened in July 2000 and has grown to a team of nine across two office locations. Before becoming an agent, I worked with State Farm in the claims department, which gave me valuable insight into how important the right coverage and guidance can be for customers when they need it most.

Im a graduate of the University of Maryland and take pride in staying connected with the communities we serve. Our team is actively involved in a variety of local initiatives, including the annual Torch Run, Shop with a Cop, food bank support, local high school sporting events, and community golf tournaments. Giving back is an important part of our agencys mission.

We offer health, vision, and dental benefits, a 401(k), PTO and paid holidays, free snacks and coffee in the office, and a strong focus on both personal and professional development.

Our motto is friendly but professional. The culture in our office is laid back, positive, and close-knit. We enjoy working together and supporting each others success. Were looking for someone with great personality and energysomeone who is friendly, professional, and enjoys being part of a team that values strong relationships and great service.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jane Staples - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.