Performance Improvement & Risk Management Director

Overview

Shriners Children’s Philadelphia is where hope and healing meet. Our team of highly specialized physicians provides comprehensive care for children with fractures, sports injuries, orthopedic conditions, scoliosis, spinal cord conditions, and spine injuries. We have an opportunity for a Director of Performance Improvement & Risk Management.

Responsibilities

• Responsible for establishing, maintaining, collaborating, and periodically reviewing/ revising an interdisciplinary hospital wide performance improvement program to ensure the ongoing monitoring, evaluation, assessment and improvement of patient care and services and the organization.
• Coordinate the Performance Improvement Department and the Hospital’s Patient Safety and Clinical Risk Management Programs to assure that appropriate care and services are administered to patients and their families, and to assure and promote a safe environment for patients, families, visitors, staff and others who work within the Shriners Children’s – Philadelphia.
• This effort is implemented through the following areas: TJC Readiness for continued accreditation, Coordination of the Quality Assurance and Performance Improvement Plan, Patient Care Monitoring utilizing indicators developed by the Medical Staff and Occurrence Reporting.
• Functions in the role of Hospital Patient Safety Officer (PA MCARE).
• Functions in the role of Patient Relations representative.

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required:

BSN or Bachelor's Degree in a Healthcare or related field

Five (5) years quality management experience

Professional in Healthcare Quality (CPHQ) upon hire

Five (5) years clinical, diagnostic, or related healthcare experience

Preferred:

Master's degree

Supervisory and management, patient safety and regulatory compliance experience

Previous PI and Risk Mgt. experience highly desired