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Hours Full-time
Location Rock Hill, South Carolina

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Job Description

Job Description
  • Performance Monitoring & Reporting (40%):
    • Monitor daily and weekly performance metrics across all DC operational categories including Safety, Quality, Delivery, Cost, and Culture (SQDCC)
    • Track key performance indicators (KPIs) such as order accuracy, on-time shipment, labor productivity, inventory accuracy, units per hour, and cost per unit shipped
    • Maintain and update performance dashboards in Power BI, Looker, or other business intelligence platforms
    • Generate standardized daily, weekly, and monthly performance reports for DC leadership and functional managers
    • Support Op Ex reporting cadence with timely data compilation and Sr Leadership-ready presentations
    • Identify performance variances and flag anomalies requiring immediate attention or investigation
    • Create visual scorecards and performance summaries for shift meetings, leadership huddles, and monthly business reviews
  • Data Analysis & Trend Identification (30%):
    • Extract operational system data for comprehensive analysis
    • Perform advanced data manipulation and analysis in Microsoft Excel including pivot tables, complex formulas, and statistical analysis
    • Conduct trend analysis to identify patterns in operational performance across shifts, departments, product categories, and time periods
    • Analyze historical data to forecast future performance and capacity requirements
    • Identify correlations between operational variables (e.g., staffing levels vs. productivity, order volume vs. accuracy)
    • Develop predictive insights to support proactive decision-making and resource planning
    • Benchmark performance against internal targets, historical baselines, and industry standards
  • Root Cause Analysis & Problem Solving (20%):
    • Investigate recurring operational issues and performance gaps using structured problem-solving methodologies
    • Conduct deep-dive analysis on systemic problems including chronic pick exceptions, delivery delays, quality defects, and productivity challenges
    • Collaborate with operational teams to gather context, validate data findings, and understand process constraints
    • Document root causes with supporting data evidence and present findings to leadership
    • Develop data-driven recommendations for corrective actions and process improvements
    • Track effectiveness of implemented solutions through after-and-after performance comparisons
    • Support continuous improvement initiatives with analytical insights and measurement frameworks
    • Respond to ad hoc analysis from DC leadership with timely and accurate insights
  • Business Intelligence & Visualization Development (10%):
      • Partner with BI architect and IT teams to identify dashboard and reporting enhancement opportunities
      • Define requirements for new visualizations, metrics, and reporting capabilities based on operational needs
      • Test and validate new reports and dashboards to ensure data accuracy and usability
      • Train end-users on accessing and interpreting dashboard data
      • Maintain documentation of data sources, calculation methodologies, and report specifications
      • Recommend automation opportunities to streamline manual reporting processes
      • Translate complex data analysis into clear, actionable recommendations for non-technical audiences
      • Serve as subject matter expert on performance metrics, data definitions, and reporting capabilities

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Posting ID: 1258070671 Posted: 2026-06-06 Job Title: Distribution Performance Analyst