CBO Collection Specialist - Full Time

General Requirements:

Must work well with others and is able to work in a team environment.

• Must have good verbal and written communication skills in order to present and explain information to internal and external customers.
• Must have the ability to make independent decisions that are generally guided by established procedures.
• Must have a desire to learn ethical and compliant business practices.
• Must be able to handle sensitive, stressful and confidential situations and account information.
• Must have excellent keyboarding and 10-key skill-set.
• Must have knowledge to perform functions requiring the use of the internet.
• Willingness and ability to learn new tasks.

Experience:

Two (2) years’ experience in any of the following:

• Medicare, Medicaid or Commercial Insurance billing and/or collections.
• Retail collections.
• Insurance Company health claims processing or customer service.
• Knowledge of third-party payer policies and procedures preferred.
• Previous experience in a healthcare setting preferred.

• College education and/or trade school education may be considered in lieu of formal experience.