Mail/Finishing Level 1

Overview

Job Title: Mail/Finishing Level 1
Location: Danville, KY
Job Type: Hourly Consultant
Hours: Monday to Friday 8:00am to 5:00pm
Pay: $19.00/hr

Essential Functions:

• Receive, sort, and process mail documents, packages, and supplies; notify recipients as needed
• Deliver and pick up mail on scheduled runs
• Record and process accountable mail information and maintain logs
• Track, trace, and resolve mail issues with USPS, express carriers, and local delivery services
• Prepare mail and packages for external shipment and coordinate deliveries and pickups, including USPS pickup/delivery when required
• Perform quality checks on outbound mail and validate internal mail addresses
• Conduct barcode address lookup and barcode tracking or face scanning of incoming mail and packages
• Utilize common mail services including fax, air express, and postal services
• Complete shipping forms and/or enter shipment information electronically into shipping terminals according to job tickets
• Perform document finishing work including folding, insertion, assembly, packaging, shipping, and tracking of materials
• Process electronic mail distribution including opening, scanning, mail preparation, and distribution
• Perform fulfillment functions for kitted materials and packaged items
• Follow all mailroom security procedures and operational guidelines
• Log, transmit, receive, and distribute faxes in a timely manner
• Use automated shipping and receiving systems to track and manage activity
• Monitor, order, and replenish supplies inventory related to mail and distribution activities
• Send and receive email communications related to daily operations
• Arrange alternative courier or shipping services to meet customer requirements
• Operate, clean, and maintain all mailroom and shipping equipment
• Contact service providers for mail and shipping equipment maintenance when necessary
• Determine appropriate output packaging according to packaging standards and procedures
• Perform driving duties if required
• Utilize mail equipment and systems per training, including:
  • Finishing equipment
  • Inserters
  • Postage meters
  • Envelope printers
  • Scales
  • Pitney Bowes Mail Management systems
  • FedEx shipping systems

Skills:

• Ability to lift and move up to 50 pounds
• Ability to read, write, and follow English instructions
• Basic PC and internet proficiency, including:
  • Opening applications
  • Creating and locating file folders
  • Finding, opening, renaming, deleting, and recovering files
  • Sending and managing email communications and attachments
  • Basic internet navigation and website usage
  • Introductory knowledge of Microsoft Word or equivalent
  • Introductory knowledge of Microsoft Excel or equivalent
• Strong customer service and communication skills
• Ability to manage multiple tasks effectively
• Ability to work independently with minimal supervision
• Accurate data entry skills and attention to detail

Experience:

• Experience delivering services in a client environment preferred
• Previous mailroom, shipping/receiving, fulfillment, or document finishing experience is a plus

Education:

• Minimum: High School diploma or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Nyasia Rooks at Nyasia.Rooks@ctg.com. Kindly forward this to any other interested parties. Thank you!