Pharmacy Technician Supervisor / COE Call Center

Overview

PharMerica is hiring a full-time Pharmacy Technician Supervisor for our COE Call Center in Vancouver, WA!

Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!

Schedule: Monday - Friday 11:30am - 8:00pm

Benefits and perks for you!   

• Medical, Dental, Vision insurance   
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)   
• Tuition discounts & reimbursement   
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

*Benefits may vary by employment status  

Responsibilities

• Leads and guides orientation, training, competency assessment, and evaluation of Pharmacy Data Entry Technicians, with support from Lead Data Entry Technicians.
• Oversees data entry workflow and scheduling, with support from Lead Data Entry Technicians.
• Provides adequate structure, direction, and feedback to data entry staff, in conjunction with pharmacy leadership.
• Understands all dispensing systems used in the pharmacy and their implications for data entry.
• May produce reports and keep management informed of unpaid claims and claims pending follow-up.
• Processes prescriptions by triaging and inputting into computer systems.
• Maintains current knowledge of Medicaid claim regulations and processes.
• Ensure technician adherence to local, state, and federal regulations.
• Ensures productivity and accuracy standards are adhered to.
• Performs other tasks as assigned

Qualifications

• High school diploma or equivalent.
• Experience in pharmacy data entry and adjudication; experience in LTC setting; prior leadership experience.
• Knowledge of Medicaid claims regulations and processes.
• Basic understanding of drugs, medication terminology, and metric system; ability to operate a computer; workflow management skills; scheduling skills; performance management.
• Licenses/Certifications: As required by state regulations and business needs.
• Detail oriented; goal oriented, team player, customer service, written and oral communication; leadership.