Care Coordinator - Health Homes

RESPONSIBILITIES:

• Provide intensive care coordination activities for clients
• Ensure that clients have access to, engage in and retain needed services as defined in their care plan which may include such services as: Acute Medical Care, Primary Medical Care, Preventative Medical Care Services, Home Health Care, Behavioral Health Services, Community Social Support Services, Housing & State and Federal entitlements
• Advocate for client services by phone and in person as needed
• Perform home visits and follow-up to monitor services and client status
• Participate in case conferences and trainings
• Maintain relationships with service providers
• Maintain accurate and timely documentation including all documents in client's charts, records and billing activity logs
• Attend supervision with Program Director as per agency policy

QUALIFICATIONS:

• Requires High School Diploma or GED with 2 years of care management experience
• Experience & knowledge working with homeless, behavioral health (including mental health and/or addictions) and HIV populations required
• Bilingual English/Spanish preferred, with good verbal skills in Spanish
• Must have exceptional communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues
• Clean valid driver's license required