General Manager - (Full-Service Scratch Kitchen Restaurant)

Position Overview

We are seeking a driven, hands-on General Manager to lead the opening and ongoing operations of a new restaurant location in Kansas City. This is a high-impact leadership role responsible for full operational ownership, financial performance, team development, and guest experience.

The ideal candidate operates with an owner/operator mindset, is highly engaged on the floor, and thrives in a fast-paced, full-service scratch kitchen environment.

Key Responsibilities

• Oversee all FOH and BOH daily operations
• Own full P&L performance including revenue, labor, and food cost management
• Lead hiring, training, coaching, and retention of team members and managers
• Drive consistent execution of service standards, quality, and cleanliness
• Monitor and act on key performance indicators (KPIs) to improve profitability
• Ensure exceptional guest experience and community engagement
• Maintain operational discipline and accountability across all shifts
• Lead from the floor during peak service periods
• Support pre-opening planning and new store launch execution

Candidate Requirements (Must-Haves)

• Full-service restaurant leadership experience (scratch kitchen preferred)
• Strong financial management experience (P&L ownership required)
• Proven ability managing revenue, labor, and COGS targets
• Hands-on, operationally active leadership style
• Experience hiring, training, and managing FOH and BOH teams
• High standards for cleanliness, service, and operational execution
• Ability to thrive in high-volume environments

Preferred Attributes

• Owner/operator mentality with strong accountability mindset
• Willingness to be highly visible and lead from the floor
• Proven ability to elevate team performance and execution
• Experience in incentive-based or performance-driven environments
• Strong local market knowledge or community relationships