Support Staff

Support Staff is an important food service position. The support staff is responsible for delivering food from the kitchen to the dining room. They are also responsible for clearing and resetting tables. They must be quick and efficient to avoid delays in food service.

Organize the food in order to ensure quality and accuracy

Read tickets and run food to the correct table and seat numbers

Facilitate communication between the kitchen and the service sta?

Ensure food is prepared and served promptly. Watch ticket times and communicate long ticket times with the lead line cook

Communicate with management and servers

Notify servers when needing assistance with food pick-up and delivery

Ensure setup and breakdown of the food runner station at the beginning and end of each shift

Remove excess items from the table ASAP, including bread plates, silverware, empty bottles, empty glasses, ramekins, trash, food particles, etc.

Entrée plates: pre-buss only those that have been pushed to the side, otherwise wait to bus plates until all guests have ?nished their meal. Always ask, “May I clear your plate?” before reaching for it. Be aware of the guests’ personal space.

Use a clean napkin to wipe o? food, sauces, etc. - anything dirty on the table. Do not use a towel from the bus station. Bussing:

Bus and reset tables for the host team after the guest has left.

Your responsibilities are to maintain the table by clearing & resetting tables, delivering water & bread as requested, and re?lling water, ice tea, and co?ee, as needed throughout their dining experience.